Sanitation

The Sanitation Division strives to perform the collection responsibilities for the City in a timely and efficient manner, and offers a variety of collection services.

Sanitation issues residential customers and small businesses containers for their refuse and recycling collection. If you are a new resident and have not received a trash or recycling container, or if you need a replacement container, please call the Sanitation Division at 910 938-5338.

Services Offered

The Sanitation Division offers a variety of services to include the following:

• Bulk item collection (furniture, construction material, etc.; call to schedule pickup)
• Electronics collection (call to schedule pickup)
• Appliance collection (call to schedule pickup)
• Dial-A-Truck Program (call to reserve truck)
• Used motor oil/cooking oil (call to schedule pickup)
• Garbage, recycling and yard waste collection
• Commercial Front End Collection

Holiday Collection Schedule Changes

Changes in the collection service schedule may occur during holidays. The City’s Sanitation Holiday Calendar reflects only days that there is a change or interruption in service. 

To receive alerts about changes to the Regular Sanitation Collection Schedule, sign up with Jacksonville Connect.

Summer Hours

In an effort to beat the heat, starting in June, Sanitation crews begin collection operations at 6:30AM. This allows employees to adjust to the summer heat and work more efficiently. Items normally placed out at the curb by 7:30AM should be placed ready for collection by 6AM throughout the summer months. 

Landfill Ban

Please note that the state of North Carolina has banned specific items from the landfill. A full list of these items is available on the North Carolina Department of Environment and Natural Resources (NCDENR) website.