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Water & Sewer
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Annual Drinking Water Quality Report
This report is a snapshot of the City's water quality. Included are details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.
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What Not to Flush and Backflow
Flush Only Toilet Paper and Human Waste. Read a list of what not to flush in the City. Backflow education available here.
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Begin / End Service
E-form makes it easy to start service
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My Utility Bill
About your bill, payment options and e-billing
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Lower My Bill
Lower My Bill
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Online Bill Pay
Pay your Jacksonville utility bill online.
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Sewer Projects
Sewer Projects
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Wastewater
Access backflow, grease education, land application site, and what not to flush information.
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Water Conservation
Get water saving tips and kits.
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Water We Drink
Check out the annual water quality reports and learn about the water we drink.
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Report a Leak
Report a water leak 24 hours a day.