Revenue / Collections Division

Division Responsibilities

The Revenue and Collections Division oversees and processes the following services:

  • Utilities Billing Division - The Utilities Billing Division serves as the central collection point for City revenue and provides customer service and billing for City utility accounts.
  • Utility Accounts - Requests for new water service, discontinuation of service and water, sewer, stormwater, and sanitation billing information.
  • New Service Application - All applicants must complete a New Service Application Form (PDF) as well as a Burglary Alarm Registration Form (PDF) to establish service.
  • Utilities Online - Customers can access their account information online to check balances, make payments, review account history, and more. A PIN number must be used to access your account, which can be obtained from your utility bill or the Utilities Billing office.