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Utility services for both residential and commercial customers within Jacksonville city limits are designed to provide an eco-friendly water, sewer and sanitation infrastructure. Important water, sewer, and sanitation account information as well as resource-saving tips are available for new and current customers.
Information important to the City's utility customers and all Jacksonville Citizens can be found in the latest edition of Your City, a newsletter for Citizens. View the latest edition (PDF).
To set up a utility services account with the City of Jacksonville visit City Hall Monday through Friday from 8 AM to 5 PM at:
815 New Bridge Street
Jacksonville, NC 28540
Applicants will be required to:
Frequently Asked Questions Regarding Health Issues Related to Boil Water Notice Issued for City of Jacksonville Utilities Customers Water Boil Advisory FAQs.
Annual Drinking Water Quality Report
Benefits of Living In Jacksonville Magazine (Services & Events)