Accreditation & Reports


CALEA Accreditation

Jacksonville Police Services is an Accredited Law Enforcement Agency and is ranked 9th in North Carolina and 192nd nationally. Public Safety Director and Police Chief Michael Yaniero works with officers and staff to attain and sustain national accreditation through the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). Criteria to attain this accreditation can be found at the CALEA website.

Annual Reports

Jacksonville Police Services is a modern law enforcement agency committed to creative problem solving. Currently 150 strong, Police Services is composed of three major divisions of assignment: Investigative, Support Services and Patrol, Field Operations. The organizational structure provides a full range of law enforcement services and protection for Jacksonville residents and visitors.

Police Services publishes an Annual Report highlighting programs and services, yearly achievements, emergency calls, crime, and other statistics. Also included in the Annual Report is an overview of the department:

Use of Force Statistics by Year

Police Services publishes an annual report on ’Use of Force Statistics’ that spans four years: 2016-2019 Use of Force Statistics by Year (PDF)

Internal Affairs and Citizen Complaints (2019)

Excessive Force
2
Bias Based2
Unbecoming Conduct or Unprofessionalism5
Performance or Use of Improper Procedures6
Other or Criminal4
Total Complaints19
Unsubstantiated5
Substantiated14
Pending0