Street Lights

Wilson Bay Park New Light FixturesStreet Lighting Maintenance

The City ensures new development compliance with established street lighting standards, responds to citizen improvement requests, and routinely inspects roadway lighting on a weekly basis for missing lights, malfunctions and defective lamps. The City has partnered with Jones-Onslow and Duke Energy for the installation and maintenance of the City’s street lights. The City has a street lighting ordinance concerning local installation practices and spacing of roadway lighting.

Street Lighting Policy (PDF)

Report an Issue

If you have a street light outage or other street light issue in the City, please call 910 938-7433 Monday thru Friday from 8:00am - 6:00pm.  For all other times, please call  the City Automated Reporting System at 910 938-5042 or send an email.

Outages may also be reported to the respective electric companies: 

Information to Provide for Street Light Outages:

  • What is the closest address to the light?
  • What is the light doing?
  • Does the light cycle on and off?
  • Is the bulb completely dark at all times?
  • How many lights are out?
  • Please provide Name, Address and Phone Number