American Disabilities Act - ADA


Jacksonville ADA Draft Plan Graphic LinkADA Draft Plan - Overview 

View the full City of Jacksonville ADA Draft Plan  (PDF)

Title II of the Americans with Disabilities Act (ADA) regulates programs, activities and services provided by state and local governments. As such, City of Jacksonville must comply with this section, which states: “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity” (42 USC Sec. 12132; 28 CFR Sec. 35.130).

In accordance with Title II, the City of Jacksonville conducted an ADA compliance self evaluation of its services, programs, activities, and facilities on public property and in public rights-of-way. With this information, an ADA Transition Plan has been developed to share findings of the self-evaluation and to establish strategies for improving ADA accessibility within our community.

Our self-evaluation reviewed three fundamental areas for ADA compliance: (1) communications, information and facility signage; (2) public buildings and spaces; and (3) pedestrian facilities and public rights of way. Results of the self-evaluation are contained in Appendix A – Self Evaluation.

Required improvements for each of these three areas are addressed by an Implementation Strategy (Appendix B – Implementation Strategy), which contains short- and long-term implementation actions. Short-term improvements generally require a minimal amount of planning, design and financial investment. As such, these improvements are scheduled for completion prior to the end of FY 2020. Long-term improvements are certain to require higher levels of planning, design and financial investment. To accommodate these larger-scale projects, the City has integrated many into our Capital Improvement Plan (CIP) and will continue to work with the North Carolina Department of Transportation (NCDOT) to align Transportation Improvement Program (TIP) projects with ADA compliance needs. 

ADA self-evaluation, transition planning and implementation will be a continuous effort for the City of Jacksonville. The City is committed to updating the ADA Transition Plan annually with oversight of the City Manager and every five years with required action by the City Council. Involvement of other community leaders and support organizations is, and will continue to be, a critical part of the ADA transition process.

Transition Plan Need and Purpose

The Americans with Disabilities Act (ADA) is a civil rights law prohibiting discrimination against ndividuals based on disability. It was enacted on July 26, 1990, and was amended in 2008 with the ADA Amendments Act. The ADA consists of five titles outlining protections in the following areas:

I. Employment

II. State and local government services

III. Public accommodations

IV. Telecommunications

V. Miscellaneous Provisions

Title II of ADA pertains to the programs, activities and services provided by public entities. The City of Jacksonville must comply with this section of the Act, as it specifically applies to public service agencies. Title II of ADA states “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity” (42 USC Sec. 12132; 28 CFR Sec. 35.130).

As required by Title II of ADA (28 CFR Part 35 Sec. 35.105 and Sec. 35.150), the City of Jacksonville has conducted a self-evaluation of its services, programs, activities, and facilities on public property and within public rights-of-way. Further, the City developed this Transition Plan to detail methods to be used in working toward compliance with ADA accessibility requirements into the future.

View the full City of Jacksonville ADA Draft Plan  (PDF)