City of Jacksonville offices & facilities will be closed to the public until further notice. This decision was made for the safety of City Employees and our customers during the COVID-19 pandemic. You may still conduct business with us over the phone, online, at the Utility Services drive-up window at City Hall and at the taxi drive-up window at the Center for Public Safety. We are also available via our social media channels. Your City continues to work for you, and our goal remains to provide excellent customer service.