COVID-19: City Operations; Official Information & Resources

North Carolina moved into a "Safer at Home" Phase Two on Friday, May 22, 2020. Phase Two will last at least through June 26, 2020.

In an effort to limit person-to-person contact and to protect our valued employees and Citizens, most City of Jacks...

Public Safety Customer Satisfaction Survey Available Online

Tell Us How We Are Doing 

Jacksonville Public Safety is conducting a Customer Satisfaction Survey in order to better assist Citizens by providing more efficient and effective services. Thank you for taking a few minutes to provide helpful feedback...

National Night Out Postponed

Due to the impact of COVID-19 in communities across the nation, the National Association of Town Watch (NATW) has strongly recommended that all National Night Out 2020 areas celebrate on October 6, the first Tuesday in October.

The City wishes to comply wi...

FY20-21 City Budget Adopted with No Tax Increase

Jacksonville City Councilmembers voted unanimously to approve a $92.8 million budget with no tax increase. Mayor Sammy Phillips encouraged an early adoption of the budget that is basically a continuation of the current budget because of the uncertainty of...

Final Public Notice: Hurricane Florence Street Damage Project

Click to view and print the public notice (PDF).

The City of Jacksonville has applied for Federal Emergency Management Agency (FEMA) Public Assistance (PA) Program funding through North Carolina Emergency Management (NCEM) as a sub-recipient.

Under the Nati...

Passport Services Temporarily Suspended

Notice: Due to the evolving threat of COVID-19, and out of an abundance of caution, the City of Jacksonville has temporarily suspended all Passport Services at this time.

Passport Services

Business or vacation taking you abroad? The City of Jacksonville is ...

Henderson Drive Resurfacing Announced

Wednesday, March 18, 2020 - Henderson Drive Resurfacing Announced

A contract to repave a large portion of Henderson Drive that was the subject of extensive utility repairs by the City of Jacksonville is expected to have work begin in mid-April and finish b...

Jacksonville's Opportunity Zone

Jacksonville's Opportunity Zone

An Opportunity Zone is an economically-distressed community where new investments, under certain conditions, may be eligible for preferential tax treatment. Opportunity Zones were added to the tax code by the Tax Cu...