How can I reduce my water use?
Make sure that you don't have any leaks.
  • Install low-flow shower heads and faucets. Water conservation kits are available free of charge to City utility customers at City Hall. These kits contain dye tablets to help identify leaking toilets, a low-flow shower head, a toilet tank bag to reduce toilet water usage, and aerators for bathroom and kitchen faucets.

  • Practice good water conservation measures.

Show All Answers

1. What are call back charges?
2. Can I turn my water meter on or off myself?
3. Can the billing or due date for my utility bill be changed?
4. How can I reduce my water use?
5. How do I set up water service with the city?
6. How far in advance should I request water turn-on or turn-off?
7. What is the policy on returned checks?
8. What forms of payment does the city accept?
9. What is the Stormwater Runoff Fee that appears on my bill?
10. What is the average utility bill?
11. What other water providers are there in the Jacksonville area?
12. What should I do if I suspect a leak or broken water line?
13. When is my bill due?
14. Where do I call for an after-hours emergency?
15. Who do I call concerning garbage and/or recycling pickup schedules?