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Employment

Show All Answers

1. Are there special arrangements for persons with disabilities?

If you require a reasonable accommodation in order to complete an online application, please contact the Human Resources Department at 910-938-5386 or 910-938-5228, Monday through Friday between 8:00 a.m. and 5:00 p.m., excluding holidays.

2. Do I have to complete an online application?

The online application is the only official way to apply for City of Jacksonville vacancies. When completing the application, you may attach a resume; however, you must complete all sections of the application. Incomplete applications will not be accepted.

3. Do jobs have a closing date?

City of Jacksonville jobs are considered open until filled.

4. How am I notified if I am not selected for a position?

If you are not selected for a position for which you apply, you will receive e-mail notification when that position is filled.

5. How can I improve my chances of being called for an interview?

Positions with the City of Jacksonville can be very competitive. We recommend that you focus your efforts on those positions where your experience and qualifications closely match the requirements of the position. Read the job announcement carefully, paying close attention to the experience, skills, and requirements being sought. Your application will only be considered for positions for which you meet the minimum requirements and have applied.

6. How do I view a listing of all vacant positions for the City of Jacksonville?

Visit the Employment Opportunities section on the City of Jacksonville homepage to see a list of all current vacancies. You will not need to create a log in user name and password to do this.

If you wish to apply for a position, you will need to create a user name and password. It is important that you keep this information because you will need it each time you log in. By using the ID and password, you can check the status of your application at any time. You may also use your existing application information to apply for new positions as they become available.

If you need help in completing an application, please visit the Human Resources Department in Jacksonville City Hall where a workstation is available for this very purpose. Our staff is also ready to assist you weekdays between the hours of 8AM and 5PM, excluding holidays.

7. How long before I should expect to be called for an interview?

All positions advertised are open until filled. The length of time it takes for applicants to be called for interviews or testing and final selection varies from position to position. Some searches will last several weeks and others may last many months.

8. I am a City of Jacksonville employee. Where do I go to view internal postings?

That web address is provided to City employees via email each time a position that posts for internal candidates only becomes available.

9. I am applying for a position with the Police Department. Are there any other forms I will need to complete?

Once you have submitted your online application, you will receive a response e-mail directing you to a different site where you will complete an F3 Personal History package. You will not be considered for a position with the Police Department if you fail to complete this package. For complete information on application processes for the Police Department, please refer to the Police Officer Application or the Police Clerk and Telecommunicator Application tab.

10. I am encountering difficulties in accessing the online application?

If you are accessing our site at your personal computer, please be sure that your pop up blocker is set to allow pop-ups from Healthcaresource.com. If you are using Google Chrome as your browser, please be aware that it is incompatible with our on-line application system. Please use Internet Explorer to access our on-line application.

11. I don’t have access to a computer. How can I apply for a position?

If you do not have Internet access at home, you can access our online application process at City Hall Human Resources Department, public libraries, community colleges, and sites aboard Marine Corps Base Camp Lejeune.

12. I don’t see any jobs that I am interested in.

Since the City of Jacksonville accepts applications only for current vacancies, we encourage you to utilize the Job Agent feature that you will see on your Applicant Profile page, so that you can be notified when jobs not presently vacant become available.

13. I have already applied for one position and want to apply for a different position.

You can submit a new application for another vacancy. When you log in to apply for the new position, press the 'Copy' radio button and much of the information from your existing application will be automatically loaded into the application for the new position. You will be able to edit that information for the new position.

14. Is a criminal background check and drug screen required?

All positions with the City of Jacksonville require a criminal records check and pre-employment drug screen. When the application asks if you have ever been convicted of an offense (other than minor traffic violations) against the law or forfeited a bond, please be sure to be complete your answer. Convictions are not an absolute bar to employment. However, failure to disclose convictions will result in disqualification of your application.

15. Since I am a current City employee, do I need to put in all my employment information and educational background?

City employees are encouraged to be complete in the submission of their Request for Transfer. Since you may be applying for a position with someone unfamiliar with your job skills and employment history, be sure to include a complete work history, your educational background and any relevant certifications and skills.

16. What if I forget my User Name or Password?

Press “Forgot User Name and Password” on your Applicant Log In page. You will complete the required information and then be given the option of having your password e-mailed to you or displayed.

17. What type of benefits does the City of Jacksonville offer employees?

• Group Health Insurance
• Group Dental Insurance
• Life InsuranceRetirement Plan
• 457 Deferred Compensation Plan
• 401(k) Deferred Compensation Plan
• Vision Plan
• Experience and Loyalty Compensation
• Vacation and Sick Leave
• Paid Holidays
• Tuition Assistance Program
• Flexible Spending Accounts

18. Who do I contact if I have questions?

You may forward any questions via email to the Human Resources Department.

19. Will my application be considered for other positions?

Applications are valid only for the position for which you have applied.

20. Will my references be contacted?

References are normally contacted in the final stages of the selection process. Please be sure to provide valid phone numbers where your references may be reached.