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During business hours, please call 910-938-5248. After business hours, call 910-938-5249. Utilities will send somebody out to check the water lines.
If the leak or break is on the city side of the line it will be fixed by city employees. If a leak is located after the water passes through the meter, it is the responsibility of the customer to have the leak repaired.
After having the leak repaired, call us so that we can verify that there are no more leaks and we will make an adjustment to lower the sewer portion of your bill.