CARE is a computerized telephone calling system, providing a daily checkup on the subscriber. The subscriber will choose a time the system will call for their daily reassurance check. The calls will always be made in the same order, so the subscriber will quickly learn exactly when to expect their call. When the subscriber picks up the telephone, a recorded message will play. If the subscriber fails to answer the phone after several attempts, or if there is a busy signal several times in a row, the computer will immediately notify the 911 Center. The 911 Center will then input a call for service and have a patrol unit check on the subscriber.
During holidays, vacations, or any other times the subscriber plans to not receive the daily call, a simple call to the 911 Center, 910-455-4000 or 910-455-1472, will stop the daily call for the requested length of time.
There is absolutely NO CHARGE of any kind for this service.
It is important to understand the CARE program is not intended to take the place of Lifeline, Lifefone, or any other service which a person is now using. In fact, we urge people to continue to use those services in addition to the CARE program.
Any information provided to the Jacksonville Department of Public Safety as part of the process to subscribe to this service will be totally confidential, and only used by First Responders as needed.
If you have questions before signing up, please call our Community Services Division at Jacksonville Public Safety, 910-455 1472, any time Monday through Friday between 8:00am and 3:00pm. Feel free to leave a message with your name and number and someone in the Community Services Division will be in touch with you.
You are provided space for up to 4 emergency contacts. Not all spaces need to be filled.