Public Notice: New Fare Rates Effective May 1, 2019
A fare increase was passed by City Council for the Jacksonville Transit bus system. This modest increase is the first time since starting operations in November 2007. A public meeting was held April 8, 2019 at Jacksonville City Hall to discuss the fare increase and to receive comments from the public. New Fare Rates are as follows: The City Route Full Fare is $1.50, the City Route Reduced Fare is $ .75, the Express Full Fare is $4.00, and ADA Paratransit fare is $3.00. For full schedules and route maps open a link below.
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Hours of Operation
Service operates hourly. Time points indicate minutes after each hour that a bus will depart that location during normal operating hours:
(Purple) operates from downtown to Walmart on Western Boulevard via Onslow Drive, Henderson Drive, Western Boulevard, and McDaniel Drive. The City 101 Route also stops downtown across form the Freedom Fountain on New Bridge Street to connect with Amtrak. End to end travel time is 36 to 40 minutes depending on direction. Routes & Schedules
City Route 102
(Green) operates from Walmart to Piney Green Shopping Center. This leg requires 41 to 45 minutes in travel time.
City Route 103
(Orange) operates from Walmart on Yopp Road through downtown to the Jacksonville Mall via Hargett Street and Country Club Road. The City 103 Route also stops downtown across from the Freedom Fountain on New Bridge Street to connect with Amtrak. Service runs every half hour.
Regular Express Schedule Routes & Schedules
Extended Service: None at this time.
On the weekends and holidays Jacksonville Transit runs an Express Route that accesses Marine Corps Base Camp Lejeune, Camp Johnson, and Marine Corps Air Station New River. Hours of Operation Vary. Routes & Schedules
Type of Fare
|City Routes, Full Fare
|City Routes, Reduced Fare
(Youth ages 6-18 years old, senior citizens 65 and over, and Persons with disabilities and approved photo identification card)
|Express Routes, Full Fare
|ADA Paratransit Passengers
|ADA paratransit passenger personal care attendant accompanying an ADA paratransit passenger
|Children under age 6
|Transfers from one City Route to another
Reduced Fare Riders
A Reduced Fare ID will be required each time you ride. Reduced Fare Applications (PDF) are available online; at City Hall, 815 New Bridge Street; and at Onslow United Transit System (OUTS), 605 New Bridge Street.
Passengers with Disabilities
For passengers with disabilities that are not able to ride our daily routes, Jacksonville Transit also provides curb-to-curb ADA accessible transportation services. More information about these services and associated eligibility requirements may be obtained by contacting calling 910 938-RIDE (7433).
Need to travel out of the City?
Amtrak Thruway Bus Service
Amtrak Thruway Bus Service connects with the transit stop located at 850 New Bridge Street. For additional information, please visit the Amtrak and Greyhound Bus Services page.
Rules and Regulations (PDF)
Title VI Policy and Complaint Process (PDF)
Title VI Notice to Beneficiaries (PDF)
Take the Bus to the Train
Ride Your Bike to the Bus
Conduct and Exclusion Policy and Appeals Procedure (PDF)
Jacksonville Transit DBE Goals and Methodology 2016-2018 (PDF)